Union 28 Marriage Apparel

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Order / Shipping Policy

ORDER PROCESSING:
Orders are normally processed and shipped within 3 business days.

DOMESTIC SHIPPING METHODS*:
     1. First Class U.S.P.S. Shipping (ONLY AVAILABLE for orders weighing 13 oz
           or L
ESS - per U.S.P.S. guidelines). - once shipped, order delivers within
         3-7 business days depending on destination.
     2. Priority U.S.P.S. Shipping - once shipped, delivers within 2-3
         business days depending on destination.
         
The option to select 
Priority Shipping is currently down on our website.  If your order qualifies for FREE SHIPPING you will STILL BE ABLE to select the FREE SHIPPING option at checkout.  If your order is under $60 but you'd like to ship via Priority Shipping instead of First Class Shipping, you can email your order to info@union28.net for quick assistance. (Emails are normally responded to within 1 business day or same day.) 

*Shipping charges may be estimated at any time by going to the shopping cart page and entering your State & zip code.

SHIPPING CONFIRMATION EMAIL:
At time of shipment, a shipment confirmation email is sent to the email address associated with the order and includes a U.S.P.S. Delivery Confirmation tracking number. Your shipment can be tracked at: www.usps.com  

SHIPPING COSTS: 
     1. First Class shipping starts at $3.95 and increases based solely on
         total weight of item(s) ordered. 
     2. Priority shipping starts at $7.95 and increases depending on total weight
          of item(s) orderd and destination / ship-to zip code.  
*Any orders weighing over 13 oz. must be shipped via Priority mail due to U.S.P.S. regulations.  
*Base costs subject to change. 


FREE SHIPPING:
UNION28 is currently offering FREE SHIPPING on orders of $60 or more
(This offer valid only for orders shipped within the U.S.)  If the merchandise subtotal (after discounts) is equal to or greater than $60, free shipping will automatically be calculated at check-out.  No code or coupon is needed for this offer.
Please note: If any portion of an order which qualified for free shipping (and was therefore shipped at no charge) is returned, dropping the order total below $60, the customer will incur and be responsible for payment of the original shipment costs.  (Shipment costs are based on total order weight and method of shipment, ie. First Class, Priority, etc.)  The shipping cost will be deducted from the refund for the returned item(s). 

PAYMENT METHODS:
We accept the following methods of payment on our secure payment page: Visa, MasterCard, American Express, Discover & PayPal. Payment is processed at time of order. You will receive an order confirmation email when your order is submitted as well as a shipment confirmation email upon shipment of your order.

DISCOUNT CODES:
When applicable, discount codes may be entered just under the checkout button on the shopping cart page. Discount codes are valid only when entered on the website before an order is submitted. Please finalize and submit your order only after you have entered a discount code you wish to use. 

UNDELIVERABLE PACKAGES:
If a package is deemed "undeliverable" and is returned to UNION28 by the postal service, the customer will be responsible for the cost of reshipment. UNION28 is not responsible for packages delivered incorrectly or lost due to incorrect shipping information or an "undeliverable" shipping address provided by a customer; however, we will do our best to assist you if at all possible. 

LOST PACKAGES:
UNION28 is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, UNION28 will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.

INTERNATIONAL SHIPMENTS:
     1. Lost or Damaged Items:
         UNION28 is not responsible for lost or damaged items that are
         shipped to international addresses (which is any address outside the
         50 United States) unless it is registered. 
    
2. Duty/Tax:
         Any additional charges or duties incurred upon a shipment leaving the
         U.S. and entering another country will be the responsibility of the
         customer.
  
     3. Shipping Options:
         International First Class mail -
delivery time varies depending on
         destination and international customs.  Packages normally arrive
         within 3-6 weeks of order shipment.
         International Priority mail - delivery time is normally within 10-15
         business days, though time may vary some depending on 
         international customs.
 
     4. Delivery Confirmation Tracking Number:
 
         International shipments do not contain a Delivery Confirmation tracking
         number.  Union28 is not responsible for shipments being delivered
         outside the 50 United States of America unless the shipment is registered at
         an additional fee of $12.50.  
     5. Registering Your International Shipment:
         Registering your International Shipment will generate a Delivery
         Confirmation Tracking Number for your shipment - if your order is not
         delivered within 6 weeks from time of shipment, Union28 will provide a full
         refund.  If your shipment is not registered, Union28 is not responsible for
         your shipment once it leaves the U.S.A - though shipping information will

         be provided at time of shipment.
         To register your international shipment, please contact Union28 at
         info@union28.net or 281-978-5481 or simply make an additional
         payment of $12.50 on our secure payment page at
         www.union28.net/payment-page.  Enter your name, your order
         Invoice# and "please register my international order" into
         the text fields. 

SYSTEM UPDATES - SHIPPING RATES:
From time to time the United States Postal Service puts new shipping rates into effect.  When this happens, Union28 will temporarily switch to $5 Flat Rate Priority Shipping on all orders, regardless of weight, until we are able to update our system with the new rates.  During this time, our shipping policy remains the same except for the changes described above.  Once our system is updated after a U.S.P.S. rate change, our normal shipping options will be reinstated and will reflect any applicable rate changes.  This change can happen at any time and may not be announced by Union28.